English Communications offers a full range of
communications research and measurement services. These
include qualitative and quantitative research, such as
in-depth interviews, focus groups, surveys, media
content analysis, Q-methodology and nominal group
We build communication plans based on research.
We also have the capability to implement communications
plans in areas of employee communications, media relations,
marketing communications, and community relations
We measure communications,
helping corporate communications departments identify
what they should measure, and then develop the means
to do so.
We help corporate communications departments deliver
the greatest possible value to their organizations. We
also provide communicators with information they need to
demonstrate that value to others in the organization.
“Effective communications depends on
research and measurement, and Laurel English
is one of the best there is at
communications research. She knows how to
use qualitative and quantitative research to
develop better communications programs. She
has my highest recommendation.”
Dennis F. Kinsey, Ph.D.
Associate Professor and Chair
Dept. of Public Relations
Newhouse School of Public Communications