Meet Laurel English

Laurel English, ABC, is a communications consultant and principal of English Communications, where she provides communication planning and public relations services for many industries, including health care, pharmaceutical, manufacturing, telecommunications and insurance. Past and current clients include AT&T, Chevron Corporation, Delta Dental of New Jersey, Engelhard Corporation, J.M. Huber Corporation, Medco Health and Prudential. Before starting English Communications in 1988, she worked in the public relations departments at Bechtel Corporation in San Francisco, and Magee-Womens Hospital in Pittsburgh.

Laurel holds an M.S. in Communications Management from Syracuse University’s Newhouse School of Public Communications. Her studies focused on using research to help plan and measure effective public relations and marketing programs. She also wrote a chapter on public relations research for an upcoming textbook on public relations management. Her capstone research project, "Tying Employee Communications to Organizational Value: In Search of the "Missing Links," looked at how employee communications impacts the organization, and developed a method for measuring its effect on organizational value.

Laurel has received awards from the International Association of Business Communicators (IABC), American Cancer Society, Society for Technical Communications, and the Hospital Association of Pennsylvania. She served on the boards of the San Francisco, Philadelphia and New Jersey chapters of IABC. She is an accredited business communicator (ABC) by IABC, and served on the international accreditation board. She was named volunteer of the year by New Jersey IABC in 2005.


"I can't thank you enough for your expert guidance on the measurement initiative.  You expanded my understanding of measurement.  Now, I not only believe in its importance, but I also know that it's possible to get the data you need in an efficient, cost-effective way." 

Melinda Armstrong Communications Consultant



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